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Tap a Taxi is Ireland’s driver-owned taxi co-op. It works like other ride-hailing apps, simply download it, enter your destination, and get matched with a local, licensed driver.
The difference is who owns it more than 1,740 driver-shareholders, with no outside investors.
No surge pricing, no technology fees, and no commission taken from the driver who collects you.
Tap a Taxi is owned by the drivers themselves through a co-operative. No commission is taken from drivers, there’s no surge pricing, and we add no technology fee to your fare.
Same taxi, same journey, same regulated meter, but where your money ends up is completely different: it stays with the person behind the wheel.
The app is free to download and free to use, and Tap a Taxi charges you nothing, no technology fees, no platform fees, no sign-up charges, and no commission taken from your driver.
You pay the metered fare, plus any charges permitted by the National Transport Authority. These are set by the NTA, apply the same way on every taxi in Ireland, and go to the driver rather than to us. They include the €3 booking fee on trips booked through an app or by phone, €1 per additional adult passenger, charges for children where applicable, and tolls.
You can check the fare for any journey on the TFI fare estimator.
No. Never. The price on the meter is the price you pay. We don’t inflate fares during busy periods or create fake scarcity to justify higher prices.
You pay your driver directly at the end of the trip, by cash or by card on the driver’s own terminal. In-app card payment is coming with the co-op’s own app later this year.
Report any issue through the app, use the chat on this website, or email support@tapataxi.ie. We aim to respond within 24 hours.
Tap a Taxi is live in Dublin, Galway, Cork, Kerry, Kilkenny, Waterford and Sligo, and coverage expands as more drivers join the co-op. Check the app for active areas in your location.
That’s the booking fee set by the National Transport Authority. It applies to taxis that are dispatched, booked through an app or by phone, rather than hailed on the street or taken from a rank, and it’s the same across every taxi service in Ireland.
It goes to the driver; Tap a Taxi takes no part of it and adds no fee of its own. Other charges you may see on a receipt are also NTA-set: €1 per additional adult passenger, charges for children where applicable, and tolls.
Full details are on the TFI customer information page.
A one-off €300 co-op share purchase plus a flat monthly subscription of €120. The share makes you a member and shareholder with voting rights. The subscription funds the platform and is not linked to your trip volume or earnings — and any changes to the amount require a democratic vote by the members. On top of that, standard card processing fees apply to non-cash payments. Cash fares have zero fees.
If a passenger pays by card through the app, the payment is processed via Stripe and standard processing fees apply. You can also accept contactless payments via your own SumUp terminal. Cash payments have no fees at all.
You need a valid SPSV licence issued by the NTA — the same licence you already have if you’re driving a taxi in Ireland.
Tap a Taxi is a co-operative, currently registering with the Irish Co-operative Organisation Society (ICOS). Your €300 share purchase makes you a member and shareholder. You have voting rights on major decisions — including changes to the monthly subscription. One driver, one vote. No outside investors calling the shots.
No. Unlike other apps, there are no leaderboards, no driver grades, no status tiers, and no preferential fare assignment. Every driver is treated equally. Fares are distributed fairly — not based on metrics or rankings.
Yes. No exclusivity requirement. Run Tap a Taxi alongside any other platform.
We’re investing heavily from launch to grow passenger numbers. The passenger app is completely free with no technology fees, making it easy to attract riders.
You have a vote. Attend general meetings, propose changes, and vote on decisions. That’s the whole point of a co-operative.
Head to the For Drivers page and complete the membership form. You’ll need your full name (as on your dashboard ID), badge number, phone number, email, and operating counties. Payment of the €300 share is via Stripe. Your monthly subscription will be set up separately. You’ll receive a confirmation email with your unique membership number.
Get in touch at hello@tapataxi.ie or via the form on our contact us page.