1.1 Tap a Taxi Cooperative Limited (the “Co‑op”, “we”, “us”, “our”) operates a digital taxi booking platform, including a passenger mobile application, driver mobile application and associated systems (together, the “Platform”).
1.2 The Co‑op is owned and governed by its driver‑members and operates on a cooperative, not-for-profit basis for the mutual benefit of its members.
1.3 Tap a Taxi does not provide taxi services. All passenger transport services are provided exclusively by independent, licensed Small Public Service Vehicle (“SPSV”) operators.
3.1 The Platform provides technology-enabled booking and dispatch services only.
3.2 Any contract for a Trip is formed directly between the Passenger and the Driver.
3.3 The Co‑op is not a party to any Trip contract and bears no responsibility for the performance of taxi services.
3.4 Drivers are free to accept or reject Trip requests and may use other booking channels simultaneously.
4.1 Drivers must at all times:
4.2 The Co‑op may suspend or terminate access to the Platform where a Driver no longer meets regulatory requirements.
Tap a Taxi does not set, recommend, influence or modify fares.
All Trips must be charged strictly in accordance with:
The Platform does not apply surge pricing, dynamic pricing, multipliers or demand‑based fare adjustments.
Passengers pay only the regulated metered fare and permitted regulatory extras. The Co‑op does not charge passengers any technology, service or platform fee.
6.1 Payment methods may include cash and in‑app payment, subject to Driver choice and regulatory requirements.
6.2 Where in‑app payments are used, Tap a Taxi acts solely as a payment facilitator on behalf of the Driver.
6.3 The Driver remains responsible for issuing receipts and VAT compliance.
Only Driver‑members of the Co‑op may access the Platform.
Each Driver must purchase one mandatory cooperative share at a once‑off cost of €300 as a condition of membership. The share confers membership and voting rights in accordance with the Co‑op’s Rules and does not represent payment for services.
Tap a Taxi does not charge Drivers any per‑trip commission or percentage‑based fee.
8.1 Drivers act as independent contractors, not employees, workers, agents or partners of the Co‑op.
8.2 Nothing in these Terms creates an employment relationship, partnership or joint venture.
8.3 Drivers are solely responsible for their own taxes, PRSI and regulatory obligations.
9.1 Passengers may provide feedback on Trips.
9.2 Persistent poor conduct, safety concerns or regulatory breaches may result in warnings, suspension or termination of Platform access.
10.1 Tap a Taxi processes personal data in accordance with:
10.2 Each party acts as an independent data controller for personal data it processes in connection with Trips.
10.3 Drivers must process Passenger personal data solely for the purpose of providing taxi services and in compliance with GDPR.
10.4 Data subjects retain all rights of access, rectification, erasure, restriction, portability and objection.
11.1 The Platform is provided on an “as‑is” and “as‑available” basis.
11.2 The Co‑op does not guarantee uninterrupted or error‑free operation.
12.1 To the fullest extent permitted by law, the Co‑op excludes liability for:
12.2 Drivers indemnify the Co‑op against claims arising from:
13.1 The Co‑op may suspend or terminate access to the Platform where:
13.2 Drivers may terminate membership in accordance with the Co‑op’s Rules.
14.1 These Terms may be amended from time to time.
14.2 Material changes will be notified in advance and, where required, subject to member approval.
15.1 These Terms are governed by the laws of Ireland.
15.2 The Irish courts shall have exclusive jurisdiction.
Drivers are cooperative members, not employees. Platform access is conditional on compliance and subscription payment.
Drivers pay a flat monthly fee (currently €120). No commissions are charged.
Material changes to pricing or rules are subject to cooperative voting procedures.
Access may be suspended (after due process) for regulatory breaches, safety concerns or misuse.
These safeguards are intended to reflect genuine independent contractor status in line with EU and Irish law as of 2026.
Tap a Taxi provides a booking and dispatch platform only. Taxi services are provided by independent, NTA-licensed drivers. Tap a Taxi is not a transport provider.
Passengers pay only the NTA-regulated metered fare and permitted regulatory extras. Tap a Taxi does not apply surge pricing, dynamic pricing or technology fees.
Payments may be made in cash or via the app where supported. Receipts are issued by Drivers. Tap a Taxi may facilitate payments as agent only.
Cancellation charges may apply only where permitted under NTA regulations.
Passengers must behave lawfully and respectfully. Abuse, damage or fare evasion may result in suspension.
Tap a Taxi excludes liability for trips to the fullest extent permitted by law.
Tap a Taxi Cooperative Limited and each Driver act as independent data controllers under GDPR. There is no joint controllership for trips.
Processing is carried out under Article 6 GDPR on the basis of:
Personal data may be shared only with:
Data is retained only for as long as necessary to comply with legal, regulatory and taxation obligations and to resolve disputes.
Individuals have rights of access, rectification, erasure, restriction, portability, objection and the right to lodge a complaint with the Irish Data Protection Commission.
Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, loss or misuse.
Where required under Applicable Law, Tap a Taxi will hold and maintain any necessary NTA dispatch operator licence. The Platform is designed to support regulatory oversight, fare transparency and consumer protection while preserving driver independence.
Tap a Taxi expressly supports NTA policy objectives including:
